•What issues or shortcuts are the most difficult to address with a colleague? 

Thinking about your role as a leader or future leader in health care and considering your personal experiences with a supervisor or manager, consider the following:

•What issues or shortcuts are the most difficult to address with a colleague?

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•What are some professional ways to communicate difficult topics such as tardiness, medication errors, or incivility?

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•What makes people defensive about feedback?

•What steps would you take to improve communication with somebody you supervise to reduce challenges and defensiveness?

Write a succinct initial post of at least 150 words. Demonstrate clarity of thought and precision in writing. Support your discussion with at least two references